One of the most important soft skills in life is the ability to give and receive feedback. It is particularly vital in virtually all work...

We think of resilience as one of the key personality traits for life success. But resilience can apply to organizations as well. It...

Notions like excellence or quality are widely discussed, yet remain somewhat elusive when it comes to agreeing an accepted definition....

One of the key life skills that can help determine success in life are the psychological traits of resilience perseverance and grit....

The Five Factor hypothesis to personality differences is well known to those familiar with psychology literature. It represents a...

Most organizations are using digital technologies to improve operating efficiency as well as the customer experience. Although these are...

The huge (and growing) gap between rich and poor was the subject of a recent Oxfam report. It points out the staggering fact that the 62...

I’ve written about organizational excellence and its likely antecedents and consequences. Successful organizations possess...

We use metaphors all the time as a way of enhancing our understanding by seeing things in a different light. Simply put, metaphors...

Legacy business models are under challenge all around us. What iTunes has done to the music industry, Expedia to travel, Amazon to...